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10 Years of Growth Impact

The ongoing transformation of post-acute care is shifting the focus from volume to value. Remaining competitive requires harnessing the right data to inform strategic intent, drive execution capabilities and enhance competitive market position.

PlayMaker Health clients experience unparalleled growth

37% increase
in referrals in their first two years

31% increase
in the number of referring physician partnerships

25% increase
in monthly “starts of care”

50% increase
in sales performance

State of the Industry

The post-acute care industry is evolving as narrowing health networks and the emergence of advanced payment models transform an already competitive environment.

Technologically advanced tools are critical in understanding the ever-changing landscape and planning for the next steps of growth.

Market Size

0 Billion
Home Health and Hospice care experiencing rapid growth with more than 12,000 HHAs and 4,000+ Hospices

Growth

0 Billion
HME and Infusion markets by 2023

Reimbursement

0 Markets
Bundled payments are mandatory, driving greater opportunity to increase revenues and margins

Competition

0 or more
HME choices for providers and patients as they are discharged from hospitals

The PlayMaker Difference

PlayMaker’s purpose-built technology solutions combine market, clinical, referral and sales intelligence, transforming data into actionable insights. With PlayMaker, post-acute organizations experience top-line growth and market sustainability.

Market Intelligence

Identify trends
Benchmark the competition
Rank referrals

Benchmark the competition and identify untapped revenue sources with market intelligence via mobile and web. Align strategic priorities with sales performance.

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Relationship Management

Monitor outreach and productivity
Provide analytics and reporting
Expand service lines

Optimize business development and manage referral relationships with real-time metrics and reporting. Prioritize sales team activity with data-backed performance analytics.

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Client Success

Gain trust and confidence
Ongoing education and optimization
Proactive communication

Partnerships depend on building trust. PlayMaker Health’s Client Success Team delivers unparalleled support from implementation to ongoing education and training.

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Our clients say it best

“PlayMaker Spark has been very beneficial. Having visibility into the calendars and notes of my liaisons allows me to provide mentorship, As a result, we are turning more referrals into admits.”

Trudy Andrews, Senior Marketing Manager, ProCare Hospice of Nevada

“I would say that PlayMaker Health is the best product available that is specific to home care and hospice. I like that we didn’t have to do much customization, and the Market Data is amazing. It’s helped us improve our plans for how we approach our market by targeting the top physicians.”

Marty Benson, Senior Vice President of Operations, Homestead Hospice & Palliative Care

“I’m a tech guy and I love PlayMaker’s bells and whistles. It helps us recruit top reps to give them a tool like this. … We would like to move into Michigan and Wisconsin, so from a growth strategy, you have to have the systems to manage your team and your data, and to help with effective communication. If you’re going to grow, you need to invest time and money in technology.”

Tom Jakacki, President, One Home Health

“Everyone had heard of the power of PlayMaker and knew the amount of insight it could provide regarding analytics. This platform is exactly what our team needed to take us to the next level — numbers are everything.”

James DeVriendt , Executive Vice President of Business Development, Doctor’s Choice Home Care

“Our sales and marketing role in the past was more paper-pushing and reactive. We can now see the cost of the administrative tasks and understand that sales and marketing were not getting much time to actually sell services.”

Casey Harris, Corporate Compliance, HR, Project Lead, A&A Home Health Equipment

“We had no idea where we stood before, and we found out that some of our ‘loyal’ referral sources weren’t so loyal. Now we can look at our entire territory and know what we should be doing.”

Stacey Gladfelter, Community Development Specialist, Harry Hynes Memorial Hospice

“When we were choosing a solution, it came down to PlayMaker and a competitor that was not hospice-specific. I liked that I didn’t have to customize PlayMaker and didn’t have time to do that anyway. Also, the Market Data that was embedded in the platform was very powerful for helping to identify trends.”

Brenda Iverson, Director of Community Relations, Hospice of the Red River Valley

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